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10 Anson Road #10-11
We’re open from:
Monday – Friday, 10 am-6 pm GMT+8
Frequently Asked Questions
Please read our FAQ before sending us a message.
Simple cart out the product or service, and then proceed to check out once you have added the desired items to your cart.
Yes, you will need to register for an account to start purchasing with us. This will allow you to check out with greater ease, and also view your order history.
We currently only accept payments made via PayPal and cheque.
If you do not wish to pay via PayPal (Credit/Debit card), you may make payment by mailing us a cheque, but do note that your order will only be processed upon clearance of your cheque.
Cheque payments should be received within 1 week from the date of purchase.
Kindly ensure that your payment is mailed in time, otherwise the order may be cancelled. Should you face any delay in mailing the cheque, do email us at email@example.com
For purchase of consultancy services/ request for quotes: Our consultants will be in touch with you within 1-2 working days.
For purchase of documents: A separate email will be sent containing a link to download the document. Alternatively, you may log into your account and retrieve the document under ‘Order History’.
For payments made via PayPal, we are afraid that we not allow amendments or cancellations to be made once your order has been confirmed.
For payments made via cheque, please email us at firstname.lastname@example.org with your requests. Kindly however note that requests are on a case by case basis.
Kindly note that all download links are only valid for one-time use, and will expire once the document has been downloaded.
To check if you have previously downloaded the document, log into your account and locate the document under ‘My Downloads’. Upon clicking the download link, an error message will appear if the document has already been downloaded. Please run a search on your computer to locate the file.
If you are facing further problems downloading the file, please email us at email@example.com
We are sincerely sorry but all sales are final.
Thank you for your understanding.
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